Customer surveys

Courtesy in dealing with customers should be second nature. However, do you know how your company is perceived from the outside? Do you know the expectations and needs of your customers? How do your customers rate your employees’ friendliness?

Systematic customer surveys deliver valuable facts and therefore lay the foundation for lasting company growth.

Our services

We offer a complete package for your survey:

  • 40 trade specific questions that you can choose
  • Online set up of the customer survey
  • 500 personalized flyers for your customer survey (with link and QR code)
  • Comprehensive qualitative and quantitative evaluation of the results in print and online
  • Evaluation conversation (1 hour maximum)

We would like to make you a personal offer.

Contact form

Your contact person

Elisabeth Ghio

Head of Sales & Retail Trade

+41 41 375 85 85
Ghio(at)richemont.swiss

Our Network

Partnerships