Sales training

Flourishing companies have competent sales personnel. Active selling and upselling with a friendly attitude is their passion because they know that positive shopping experiences lead to positive word of mouth.

How do you get your sales personnel to this level? We, the leadership and sales professionals of Richemont, assist you with practice-oriented, individual, and topics training for your employees.

Our services

Our individual training sessions teach:

  • Active selling
  • Listening to customer wishes, understanding returns as opportunities
  • Higher conversion rates through attractive product displays
  • Upselling – of course, but how?
  • Short term and long term sales promotion
  • A lot sells a lot
  • Effective telephone communication
  • Customer- and profit-oriented serving
  • Making conversation 

In collaboration with you, we create solid, attainable goals and work out measures to implement them. Additionally, we assist with sales training, leadership training, and coaching.

We would like to make you a personal offer.

Contact form

Your contact person

Elisabeth Ghio

Head of Sales & Retail Trade

+41 41 375 85 85

Our Network