New emphasis was placed on retail with three industry events and the development workshop for store managers. The implementation of the inter-company courses (ic) was successfully continued.
Demand for the day courses was also encouraging, with by far the highest booking volume in recent years.
The range of training and further education courses as well as the individual training courses on site were well used, with more course participants than ever before.
By conducting tests on products for the bakery-pastry-confectionery industry on behalf of suppliers and start-ups, valuable and relevant information was provided to make their use in businesses safer or more practicable.