{"id":58372,"date":"2026-03-05T00:00:00","date_gmt":"2026-03-05T00:00:00","guid":{"rendered":"https:\/\/richemont.swiss\/?post_type=event&#038;p=58372"},"modified":"2026-03-09T14:37:17","modified_gmt":"2026-03-09T13:37:17","slug":"atelier-de-developpement-pour-responsable-de-magasin-4","status":"publish","type":"event","link":"https:\/\/richemont.swiss\/fr\/event\/atelier-de-developpement-pour-responsable-de-magasin-4\/","title":{"rendered":"Atelier de d\u00e9veloppement pour responsable de magasin"},"content":{"rendered":"<h2>Kursdauer<\/h2>\n<p><div>5 ateliers formatifs d&#039;une journ\u00e9e + \u00bd journ\u00e9e de partage d\u2019exp\u00e9rience et consolidations des acquis <\/div>\n<div>&nbsp;<\/div>\n<\/p>\n<h2>Zielgruppen<\/h2>\n<p><div>Futurs responsables de magasin, responsables d&#039;\u00e9quipe en vente et en restauration, collaborateurs et collaboratrices ayant des responsabilit\u00e9s d\u2019\u00e9quipe.<\/div>\n<div>&nbsp;<\/div>\n<\/p>\n<h2>Kursinhalt<\/h2>\n<p><div>Cet atelier a \u00e9t\u00e9 sp\u00e9cialement con\u00e7u pour celles et ceux qui, du jour au lendemain, se retrouvent responsables d\u2019un magasin ou d\u2019une \u00e9quipe sans avoir \u00e9t\u00e9 pr\u00e9alablement form\u00e9s aux bases du management humain.<\/div>\n<div>G\u00e9rer les d\u00e9fis relationnels tout en r\u00e9pondant aux exigences de l\u2019entreprise et des clients ne s\u2019improvise pas. Gr\u00e2ce aux techniques abord\u00e9es pendant le cours, \u00e0 leur application en entreprise et au d\u00e9veloppement de vos comp\u00e9tences, vous adopterez une posture favorisant l\u2019\u00e9mergence de votre leadership et le d\u00e9veloppement de votre \u00e9quipe.<\/div>\n<div>La vente \u00e9tant le principal vecteur de r\u00e9ussite commerciale, notre atelier de d\u00e9veloppement est enti\u00e8rement ax\u00e9 sur des solutions concr\u00e8tes destin\u00e9es \u00e0 relever vos d\u00e9fis quotidiens.<\/div>\n<div>Vous apprendrez des techniques de base directement applicables d\u00e8s le lendemain de la formation et d\u00e9velopperez vos comp\u00e9tences afin de r\u00e9ussir \u00e0 :<\/div>\n<ul>\n<li>vous positionner dans votre fonction de responsable <\/li>\n<li>communiquer de mani\u00e8re claire, transparente et orient\u00e9e vers les solutions<\/li>\n<li>renforcer vos relations interpersonnelles avec vos coll\u00e8gues et votre hi\u00e9rarchie<\/li>\n<li>donner du feedback et d\u00e9l\u00e9guer efficacement<\/li>\n<li>anticiper et g\u00e9rer des situations conflictuelles au sein de votre \u00e9quipe <\/li>\n<li>structurer votre travail en priorisant les t\u00e2ches <\/li>\n<li>gagner en assurance et en plaisir dans la gestion de l\u2019humain<\/li>\n<\/ul>\n<div>C\u2019est un fait : les chiffres jouent un r\u00f4le important. Mais \u00e0 quel point sont-ils r\u00e9ellement parlants pour vous? Et comment identifier et comprendre les liens entre les indicateurs de performance et la satisfaction des clients ?<\/div>\n<div>Cet atelier de d\u00e9veloppement se compose de cinq journ\u00e9es de formation et d\u2019une demi-journ\u00e9e de consolidation. Plus qu\u2019un simple apprentissage th\u00e9orique, vous serez activement impliqu\u00e9(e)s dans le d\u00e9veloppement de vos comp\u00e9tences et dans la recherche de solutions adapt\u00e9es \u00e0 votre r\u00e9alit\u00e9 professionnelle.<\/div>\n<div>Les s\u00e9quences interactives, les \u00e9changes d\u2019exp\u00e9riences, ainsi que les r\u00e9flexions et exemples issus de la pratique vous permettront une mise en \u0153uvre imm\u00e9diate dans votre environnement de vente.<\/div>\n<div>Investissez dans le d\u00e9veloppement de votre posture de responsable et rejoignez cette belle aventure.<\/div>\n<div><a href=\"https:\/\/preview.richemont.swiss\/?book=Atelier-de-d%C3%A9veloppement-2026.01_FR.pdf\" title=\"HYPERLINK\">Brochure<\/a><\/div>\n<div>&nbsp;<\/div>\n<div>&nbsp;<\/div>\n<\/p>\n<h2>Kursort<\/h2>\n<p><div>Richemont centre de comp\u00e9tence, Rue des Pr\u00e9s-du-Lac 32, 1400 Yverdon-les-Bains<\/div>\n<div>&nbsp;<\/div>\n<\/p>\n<h2>Referenten<\/h2>\n<p><div>Muriel Jacob, formatrice en leadership et vente pour l\u2019\u00e9cole professionnelle Richemont, coach en self-leadership <\/div>\n<div>&nbsp;<\/div>\n<\/p>\n<h2>Bemerkungen<\/h2>\n<p><div>Le cours peut se terminer par un examen final facultatif. La proc\u00e9dure de qualification se d\u00e9roule conform\u00e9ment aux directives de l&#039;\u00e9cole professionnelle Richemont. En cas de r\u00e9ussite, les participants obtiennent le certificat Richemont \u00abCertificat de responsable de magasin \u2013 Vente en boulangerie-p\u00e2tisserie-confiserie\u00bb.<\/div>\n<div>&nbsp;<\/div><\/p>\n","protected":false},"featured_media":58373,"menu_order":0,"template":"","product-category":[26,21,19],"product-language":[80],"product-place":[3266],"class_list":["post-58372","event","type-event","status-publish","has-post-thumbnail","hentry","product-category-bildung","product-category-fuehrung-kommunikation","product-category-verkauf-gestaltung","product-language-franzoesisch","product-place-yverdon-les-bains"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Formation responsable de magasin - Atelier leadership - Richemont<\/title>\n<meta name=\"description\" content=\"Atelier pour futurs responsables de magasin: leadership, communication, gestion d\u2019\u00e9quipe et performance en vente. 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